The Prosperity Partnership
Peter Lamb MP · NEET Operating System
Need Management & Delivery

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Anxiety blocking jobcentre appointments

NEED-2026-0003 · Telephone · Received 20 Jul 2026

HighTriagedMediumwellbeing

Need record

Subject
Connor Miles
Owner
Amira Khan
Description
Connor avoids Jobcentre appointments due to anxiety. Needs wellbeing support and a re-engagement plan.
Capability needed
mental health anxiety counselling
Desired outcome

Assign ownership

2. Triage

Presenting: Missing Jobcentre appointments

Underlying Need: Anxiety support + confidence to engage with services

Immediate risk: Benefit sanction risk; isolation

Next route: Detailed assessment with wellbeing partner

Triaged by: Amira Khan

3. Assessment

No assessments yet.

4. Specialist matching (capability first)

No matches yet. Run capability matching.

5. Intervention plan

6. Delivery & progress

No interventions yet.

7. Outcome confirmation

8. Sustainment checks

Sustainment checks are auto-created when an outcome is achieved / partially achieved / alternative positive.